Rocky Mountain Credit Union (RMCU) is looking to upgrade its digital banking operations, so it turns to Mahalo Banking, the credit union’s technology provider.
Montana-based RMCU says it chose Mahalo because of its “easy-to-use” integrated banking platform that integrates its various customer channels with its credit union core.
As a Credit Union Service Organization (CUSO), Mahalo Banking provides online and mobile banking solutions to credit unions. Mahalo says its platform was designed by individuals who worked in the credit union industry, and Erin Johnston, RMCU’s vice president of project change, added that Mahalo is “credit union first.”
Historically, we have worked with vendors who have been overly committed to serving us and our members and who have not performed well enough in that delivery, says Johnston. .
Mahalo Chief Operating Officer Denny Howell added:
With assets of $360 million, RMCU, a not-for-profit financial cooperative, serves more than 25,000 members.
In July, Mahalo raised $20 million to support its next phase of growth.