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A CommBank survey found that one-third of Australians who were scammed felt it was their fault (41%) and believed it wasn’t worth the effort (33%), among other factors. It became clear that I did not report it because of cents) and feel embarrassed or embarrassed (26%).
And 57% of Australians said their concerns about fraud have increased in the last 12 months.
The start of a study coincides with the start of a new study. “Combank Safe” A national advertising campaign to raise awareness and protect Australians from fraud.
James Roberts Commonwealth Bank Group Fraud General Manager said: Through this bank-wide initiative, we hope to contribute to increasing public awareness and resilience to this potentially devastating issue, especially among our most vulnerable customers.
Scammers are getting smarter, smarter and harder to spot than ever. We are doing everything we can to protect, detect and resolve any issues we encounter. We want to give our customers peace of mind when banking on their device, knowing that if you believe you have been scammed, please give us a call.”
In July, the bank also deployed AI technology using machine learning techniques to track unusual changes in how customers typically interact with their devices. Alert your security team to any changes in behavior that may indicate that someone else has accessed your account. The bank also rolled out two-way push notifications and he doubled the size of its fraud prevention and prevention team.
According to the Australian Competition and Consumer Commission, fraud will cost $2 billion in 2021. Investment fraud was the largest loss category ($701 million), followed by payment redirect fraud ($227 million) and romance fraud ($142 million).
