SinoPac modernises retail banking tech front-to-back office with Temenos

SinoPac, one of Taiwan’s largest banks, has selected banking technology giant Temenos to modernize its digital banking software.

SinoPac Innovates Digital Banking Technology with Temenos

The bank is already a long-time user of Temenos’ core banking solution, Transact (the bank implemented it ten years ago), and is now extending vendor partnerships to its front office.

SinoPac will implement Temenos’ enterprise suite of digital banking capabilities, covering the entire customer lifecycle from customer onboarding, account opening and servicing. According to Temenos, this is what “provides a complete end-to-end retail banking solution” with his SinoPac.

Robert Tsai, SinoPac’s chief innovation officer (CIO), said the new solution will “turbocharge” the company’s digital banking initiatives and help it meet evolving customer needs “faster and at a lower cost.” I’m here.

SinoPac is one of the top 5 banks in Taiwan and is at the forefront of digitalization. Boasting about 1.2 million users and 80% of his engagement, his DAWHO account for the company is the first to combine savings, credit cards, wealth management, mortgages, forex and securities investments within his one app. account.

Craig Bennett, Asia Pacific Managing Director of Temenos, believes banks will take innovation “to the next level” with the help of new technologies.

Also in Taiwan, Shanghai Commercial & Savings Bank (SCSB) is working with Temenos to upgrade its core banking platform.