No products in the cart.
- Latest
- Trending
ADVERTISEMENT
During the pandemic, my 75-year-old father was targeted con man Via email and WhatsApp, I convinced him that I was an investment manager who could grow my 55,000 life savings into a great amount by investing in cryptocurrencies.
He recently retired and was worried he wasn’t saving enough for his and my mom’s retirement. It was easy prey. He also provided his account details, including sort his code and account number, to a scammer, an organization called MyCoinBanking, with little knowledge.
He lost a lot as a result.Me He was too embarrassed to tell us, so I only found out when I completed his final tax return.
we filed a fraud claim barclays And the final decision was to refund him half of what was taken..
we are very upset. father is the victim.we are I was mad at my dad for having trouble using his cell phone and internet and saying Barclays was his fault. I think I have a duty of care.
The scammers were known to Barclays and had to flag these transactions. Failure to do so is a failure on its part, I need a full refund.
My parents have little money now and are afraid of the future.
versus, walking
Fraud levels soar The financial ombudsman service, which acts as an intermediary between consumers and businesses for several years, warned just this week of an increase in savers. bogus investment scheme.
Scammers targeting your father promised bumper returns to finance a comfortable retirement. Instead, they emptied his account.
We have asked Barclays to look into your father’s case, but unfortunately they have not changed their minds. This means that there is an element of responsibility for both the customer and the bank. This is why your dad got his 50% refund of his 27,500.
According to Barclays, in 2019 the Financial Conduct Authority issued an online warning about MyCoinBanking (your father was targeted in October 2020), indicating whether due diligence was done before the investment began. could be used to check
I also flagged some payments and had fraud conversations with him, which he approved. there is no.
Barclays said the fraud allegations were thoroughly investigated and, in the absence of new information, it has not changed its position. Your father has the right to request an independent review by the Ombudsman. You said he applied for one, but as an indication of the scale of the problem, he was told at least he had a four month wait due to the number of cases he was processing.
Letters are welcome, but cannot be answered individually. Please email consumer.champions@theguardian.com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please provide a daytime phone number.All letter submissions and publications are subject to our terms and conditions
